Bring the request ID. Leave the message content out.

We can investigate account access, delivery, and automation behavior without asking you to paste a verification code or full email body.

Inbox and delivery

Address creation, an expected message that did not arrive, expiry, or reader behavior.

Security and abuse

Report unauthorized access, credential exposure, harmful use, or a vulnerable product surface.

Tell us what failed and where.

Include the time, page or API operation, public Request ID, and expected outcome. Never send an API key, access token, password, verification code, or private link.

Send message